Simplify Your Workflow with RFS

Transform the way you manage projects with the Request Fulfillment System (RFS)—a streamlined, cloud-based solution designed to enhance efficiency and collaboration. From tracking requests to fulfilling tasks, RFS keeps your team connected, organized, and productive, no matter where they are.

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What is RFS?

  • RFS is a state-of-the-art Request Fulfillment System tailored for television networks to streamline collaboration, optimize workflows, and enhance productivity. With features like built-in file management, role-based controls, and rush project handling, RFS ensures every request is managed efficiently.

    Key Features:

    • Centralized hub and station-based management
    • Seamless role-based workflows
    • Built-in file and resource management tools
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Empower Every Team Member

  • Roles:

    • Requester: Initiates projects and uploads assets.
    • Project Manager: Assigns tasks and approves outputs.
    • Designer: Creates and uploads high-resolution assets.
    • Station Admin: Configures station-specific needs.
    • Network Admin: Manages stations and global settings.
    • KSGAdmin: Oversees tenants and manages archived data.
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Streamline Your Workflow in 5 Simple Steps

1. Create Requests

  • Requesters draft projects, add elements, and upload files.
  • Status: Draft → New

2. Assign Managers

  • Managers review, add elements, and assign designers.
  • Status: New → Active

3. Assign Designers

  • Designers are assigned and notified.
  • Status: New → Pending Approval

4. Submit and Approve Assets

  • Designers upload and submit assets for approval.
  • Status: Pending Approval → Approved/Complete

5. Manage Delivery and Completion

  • High-resolution assets are delivered to stations, ensuring seamless project closure.
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Handle Urgent Requests with Ease

RFS simplifies managing time-sensitive projects with specialized workflows for Rush Projects:

  • Automatically identifies rush elements based on due dates.
  • Allows customization of due dates and justification for rush requests.
  • Provides visual indicators and detailed statistics for rush projects.
  • Notifications for email and desktop ensure timely action.

Features:

  • Transform rush projects into standard delivery with flexible due dates.
  • Track rush projects in real time through the status board.
  • Automated email and desktop notifications.
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Enhance Team Communication with Chat Rooms

RFS includes built-in chatrooms for seamless collaboration:

  • Create and manage chatrooms at the project level.
  • Control access and permissions for participants.
  • View all chatrooms in one place with unread notifications.
  • Share chatroom links securely with project participants.
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Key Benefits for Television Networks

Features Grid:

  • Streamlined Operations: Simplify workflows across stations.
  • Rush Management: Handle urgent requests efficiently.
  • Integrated Collaboration: Built-in tools for communication and resource tracking.
  • Secure File Delivery: High-resolution assets delivered securely.
  • Scalable Design: Adaptable for networks of any size.

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Take Your Television Network to the Next Level with RFS

Start your journey toward seamless project fulfillment today.